Introduction
Security and compliance are critical for AI agents handling sensitive business and customer data. This guide covers data protection, PII handling, and compliance requirements.
Data Protection
Encryption
- In Transit: TLS 1.3 for all communications
- At Rest: AES-256 encryption for stored data
- Key Management: Google Cloud KMS for key rotation
Access Controls
- Role-based access control (RBAC)
- Multi-factor authentication (MFA)
- Audit logs for all access
PII Handling
Redaction Strategies
- Automatic detection of SSNs, credit cards, emails
- Redaction before processing
- Secure storage of redacted data
Data Retention
- Configurable retention policies
- Automatic deletion after retention period
- Export capabilities for compliance
Compliance
HIPAA
- Business Associate Agreements (BAAs)
- Encrypted storage and transmission
- Access controls and audit trails
GDPR
- Right to access and deletion
- Data portability
- Consent management
SOC 2
- Type II certification
- Regular security audits
- Incident response procedures
Security Best Practices
- ✅ Regular security audits
- ✅ Penetration testing
- ✅ Employee security training
- ✅ Incident response plan
- ✅ Regular backups
Have security questions? Book a call with our security team.